Launch · first 5 venues
R599 per restaurant /month
+ R5 per table visit, billed monthly
50 % off standard for the first 90 days. Onboarding visit included. ZAR-billed, month-to-month, cancel any time.
Join the waitlistA service-signalling platform · made in Johannesburg
Smooth service.
After greeting.
A diner taps once on their phone. The right waiter knows immediately. Call That Guy (Ctg) is the difference between waving a hand for ten minutes and being looked after the moment you need it.
Pre-flight beta. First five Johannesburg venues now on the waitlist. #CallThatGuy
01 · The pass
The hand-up is the moment service is felt.
On a busy floor, a diner’s hand goes up and a waiter is two tables away with their back turned. By the time they look back, the moment is gone. Call That Guy removes the wave.
The diner sees a four-tile screen on their own phone (water, the bill, a waiter, something else), taps once, and the request lands on the right waiter’s phone in under a second. No app to install. No menu to scroll. No staff member missed.
02 · The window
Numbers your shift
never had.
Most owners run on instinct. Tuesday felt slow; Saturday felt brutal. Beyond that, the data ends. Call That Guy gives you the response-time floor: how long a diner waited from tap to acknowledged, by table, by waiter, by hour. The first time you’ve had numbers that fine.
Set a service-level target you can defend (water in 60 seconds, the bill in 90), and we’ll surface the ones you broke before the diner left a one-star.
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Sample data. Your venue’s shape will look different.
03 · The floor
Coaching language.
Not surveillance.
We don’t rank waiters. We don’t publish a “slowest” leaderboard. That’s the fastest way to wreck a brigade. Call That Guy looks at patterns (the corner table that’s easy to miss, the 19:30 spike on Fridays, the bill-request that drifts on Sundays), and surfaces three things to fix this week.
Built into the data model from day one: every event is recorded, never deleted, audit-grade. POPIA s.19 & s.22 hold up. You can hand the floor manager a list of fixes that doesn’t make a single waiter feel watched.
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Top to fix
Corner table 9 takes 40 % longer on first water request than the floor average.
Likely a sightline issue from the pass. Try a station change for that row.
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Then this
Friday 19:30–20:00 has three breaches in seven services.
That’s the seating crunch. Worth a +1 floater for an hour.
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Then this
Bill-request median drifts to 2 m 20 s on Sundays after 21:00.
End-of-service fatigue. Pre-print the spreads at 20:30 to cut it.
04 · The window, again
Honest pricing.
Standard · from day 91
R1 198 per restaurant /month
+ R10 per table visit, billed monthly
No tier shenanigans. One SKU. Month-to-month. We’ll never raise it on you without 30 days’ notice.
You only pay for the tables that actually use Call That Guy. A venue with 100 table visits in a month on launch pricing: R 599 + (100 × R 5) = R 1 099 on the monthly invoice. Standard from day 91: R 1 198 + (100 × R 10) = R 2 198. Quiet month? You pay less. No commit, no minimum.
05 · Bring us in
Bring us in for a Tuesday.
When your slot opens, we meet you on a Sunday or Monday afternoon, set up by Monday night, ride the Tuesday-to-Sunday cycle with you, and retro on day 7. If your team isn’t sold by Sunday, you owe us nothing.
What’s in the visit
- Setup
- Waiter QR + tablet wired to your floor plan. No IT call needed on your side.
- Floor brief
- Twenty minutes with your team. The whole interface is four tiles, this isn’t a training course.
- Live week
- We’re at the venue or on the phone Tuesday through Sunday. Sunday evening we retro with your numbers and our notes.
You’re on the list.
We’ll be in touch as your slot opens. Five Johannesburg venues in our first cohort, then we widen up.
Cohort one is full.
We’re running the first five venues end-to-end before we widen up. Email hello@callthatguy.co.za and we’ll add you to the standby list for cohort two.